Privacy Policy
1. Information We Collect
1.1 Personal Information
We collect basic details when you place an order, create an account, or contact us:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment information (handled securely by Razorpay; we don’t store full card details)
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Account login details (if you create an account)
1.2 Usage Information
We collect technical information to keep the site running smoothly:
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IP address
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Browser type, device type, and operating system
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Pages you visit and actions you take on our site
1.3 Cookies
We use cookies to:
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Improve your shopping experience
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Remember your preferences
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Analyse website performance
You can disable cookies through your browser settings.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Send updates, offers, and newsletters (you can unsubscribe anytime)
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Improve our website and services
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Prevent fraud and ensure security
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Follow legal requirements
3. When We Share Your Information
We do not sell or trade your personal information.
We only share it with trusted partners who help us operate our business:
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Payment processing: Razorpay
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Shipping: ShipRocket
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Marketing: Instagram , Facebook
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Website hosting: Shopify
These partners only use your data to perform the services we need from them.
We may also share information if required by law or during a business transfer (like a merger or acquisition).
4. How We Protect Your Information
We use several measures to keep your data secure:
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SSL encryption on our website
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Restricted access to personal data
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Secure payment processing handled by certified third-party providers
Although we take security seriously, no system is 100% secure.
5. Your Rights
5.1 Access & Update
You can request to view or correct your personal information anytime.
5.2 Opt-Out
You can unsubscribe from marketing emails by clicking “Unsubscribe” or contacting us directly.
5.3 Delete Your Information
You can ask us to delete your personal data (except information we need for legal or order-related reasons).
5.4 Request Your Data
You can request a downloadable copy of the personal data we have stored.
5.5 Do Not Track
We currently don’t respond to Do Not Track (DNT) signals, but we follow all guidelines outlined in this policy.
6. Data Retention
We keep your data only as long as necessary for:
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Order and shipping history
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Legal/financial requirements
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Customer service needs
When no longer needed, we delete or anonymize it.
7. Policy Updates
We may update this Privacy Policy from time to time.
If we make major changes, we’ll update the date at the top and notify users when needed.